Job Details

California State University, Fullerton
  • Position Number: 3251635
  • Location: Fullerton, CA
  • Position Type: Laboratory and Research

516039 - Student Success Analyst (Research Technician III)

Classificaiton: Research Technician III
Department: Assessment and Institutional Effectiveness
Sub-Division: Office of Institutional Effectiveness
Salary Range: $4,476 - $8,097 per month (Anticipated hiring range is $4,476 - $5,000 per month)
Appointment Type: Ongoing
Time Base: Full-Time
Work Schedule: Monday - Friday, 8:00 AM - 5:00 PM

About CSUF:
Standing on 241 acres at the heart of Southern California, the university was founded in 1957 and has grown into a population of over 39,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to Californias revolving work force needs. At California State University, Fullerton we strive for continual improvement of students, staff, faculty and administrators through orientations, training programs and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, Fullerton Arboretum, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program.

Job Summary:
It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive University that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from a variety of career disciplines that share in the University's mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish.

About the Position:
The Office of Assessment and Institutional Effectiveness (OAIE) leads systematic and integrated efforts to explore the impact of university programs, curricula, services and operations. We provide meaningful data to support strategic planning and decision-making at all levels of the university and we play a critical role in demonstrating accountability to accreditation, external entities and the general public. Our commitment is to foster a campus-wide culture of data-informed decision-making, continuous improvement, and teaching and learning innovations. We are seeking an exceptional individual to join our team as the Student Success Analyst (Research Technician III). The ideal candidate in this role should have a positive attitude and an active, energetic mind that is characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness.

Situated in OAIE, this position will lead student success analytics for Humanities and Social Sciences (HSS), as well as support university-wide data needs. The Student Success Analyst will perform a wide range of analytical and research assignments that support university and HSS initiatives and data needs. The position involves working independently on project design, data collection, database creation, data analysis, analytical interpretation, and report preparation with very general direction or oversight. The position responds to external surveys and ad hoc requests, and updates dashboards relevant to the scope of responsibilities. It also supports accreditation, program review, and assessment processes at the university and college level as appropriate. This position will have the opportunity to engage collaboratively with relevant administrators and faculty to facilitate immediate changes by working with the largest and most diverse college on campus, the College of HSS. Fifty percent of the appointment time will be committed to university-wide data support efforts, and fifty percent will be committed to comparable work focused on and originated in HSS (particularly the Dean's office). Other duties as assigned.

Essential Qualifications:
Knowledges and Abilities: Thorough knowledge of research techniques, including the planning of studies and investigations, the determining of variables and the developing of reference materials; thorough knowledge of research reporting techniques; general knowledge of machine tabulation techniques and the programming of data; thorough knowledge of the techniques and treatment of data such as simple correlation methods, trend analysis, frequency distribution analysis, sampling techniques, hypothesis testing and methods of interval estimation; familiarity with the principles of personnel management and effective supervision and ability to direct the work of Others. Ability to reason logically and capacity for independent and creative thinking on research problems; ability to develop techniques for handling a large variety of detailed data and ability to analyze these data; ability to establish and maintain cooperative working relationships; ability to speak and write effectively; ability to analyze situations accurately and to adopt an effective course of action. Experience: Three years of progressively responsible technical research or statistical experience including or supplemented by one year in the interpretation and graphic presentation of data. Graduate study in the social sciences, economics, mathematics, statistics, public or business administration or engineering may be substituted for the required experience on a year-for-year basis. Education: Equivalent to graduation from a four-year college or university. (Additional qualifying professional experience may be substituted for the required education on a year-for-year basis.)

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

Preferred Qualifications:
Advanced degree from an accredited college or university in Information Systems, Computer Science, Data Science, Statistics, Social Sciences, Quantitative Research or related field from an accredited college or university that includes a heavy emphasis on statistical analysis, computer applications, and research methodology. Five years of progressively responsible experience in data analysis, research, and evaluation in a higher education environment, preferably within a comprehensive university setting. Experience with a high-level programming language (e.g. C, Python, Java). Experience simultaneously analyzing multiple large complex databases. Experience developing Tableau Dashboards (or similar data visualization tools). Experience conducting mixed-method research (quantitative and qualitative). Proven teamwork skills in a fast-paced environment. Professional experience at a CSU campus.

Special Working Conditions:
Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator

Additional Information:
California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment within which students, staff, administrators and faculty thrive. Individuals interested in advancing the Universitys strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.

Multiple positions may be hired from this recruitment based on the strength of the applicant pool.

If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as Graduate Assistant, Teaching Associate, Instructional Student Assistant or a Student Assistant position.

Regular attendance is considered an essential job function.

Employee/applicant who submits an application for a position may be required to successfully complete job related performance test(s) as part of the selection process.

Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration.

California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e. H1-B Visas).

In accordance with the California State University (CSU) Out-of-State Employment Policy, the CSU is a state entity whose business operations reside within the State of California and requires hiring employees to perform CSU-related work within the State of California.

CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at and questions may be sent to

Application Deadline: Jul 28, 2022 (9:00 PM)

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